Shipping policy
At The Bold Step, we work hard to get your order to you quickly, safely, and reliably. Please review the details below to know what to expect after you place your order.
Order Processing
Orders are processed within [1–2] business days after they are placed. Orders placed on weekends or public holidays are processed on the next business day. You will receive a confirmation once your order has been dispatched.
Delivery Timeframes
- Karachi: [2–3] business days
- Other major cities (Lahore, Islamabad, Rawalpindi, etc.): [3–5] business days
- Remote areas: [5–7] business days
Delivery times are estimates and may vary during sale periods, peak seasons, or due to circumstances beyond our control.
Shipping Charges
- A flat shipping rate of Rs. [200] applies to all Cash on Delivery orders.
- Enjoy free shipping on all prepaid orders [above Rs. XX / on all prepaid orders].
Cash on Delivery (COD)
We offer Cash on Delivery across Pakistan. You can inspect your parcel at the time of delivery before making payment. Please keep the exact amount ready for a smooth handover.
Order Tracking
Once your order ships, you will receive tracking details via SMS or email. You can use these to follow your parcel until it reaches you.
Delivery Partners
We ship through trusted courier partners [e.g., TCS, Leopards, M&P] to ensure your order arrives safely.
Failed or Delayed Deliveries
If our courier is unable to reach you, they will attempt redelivery. Please ensure your contact number and address are accurate at checkout to avoid delays. For repeated failed COD deliveries, we may request prepayment on future orders.
Need Help?
For any questions about your shipment, contact us at [theboldstep7@gmail.com] or [0333 2779757]. Our team is available [Monday–Saturday, 10:00 AM – 8:00 PM].